CEDISHOP Privacy Policy

Welcome to CEDISHOP (the "Website"), an e-commerce platform operated in Ghana. At CEDISHOP, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard your personal information when you use our Website and services.

By accessing or using our Website, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand our practices regarding your personal information.

We may collect various types of personal information, including but not limited to:

1.1. Contact Information: Your name, email address, phone number, and shipping address.

1.2. Account Information: Your username, password, and any other information you provide when creating an account.

1.3. Payment Information: Payment card details, billing address, and other payment-related information.

1.4. Order History: Information about your purchases, order history, and preferences.

1.5. Communications: Records of your interactions with us, including customer support inquiries and correspondence.

1.6. Device and Usage Information: Information about your device, IP address, browser type, and how you interact with our Website.

We use your personal information for the following purposes:

2.1. To provide and improve our services, process orders, and fulfill your requests.

2.2. To communicate with you about your account, orders, and promotions.

2.3. To personalize your experience on our Website and tailor product recommendations.

2.4. To analyze and enhance the security and functionality of our Website.

2.5. To comply with legal obligations and protect our rights and interests.

We may share your personal information with:

3.1. Service Providers: Third-party service providers who help us operate our Website, process payments, and provide customer support.

3.2. Legal Requirements: To comply with legal obligations, including responding to subpoenas, court orders, or legal process.

3.3. Business Partners: With trusted business partners for marketing and promotional purposes, but only with your consent.

4.1. Account Information: You can update or delete your account information at any time by logging into your account settings.

4.2. Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. The date of the latest revision will be indicated at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CEDISHOP Customer Support Email: info@cedishop.com Address: P&S Plaza, La-Bawaleshi Road, East Legon, Accra, Ghana